Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 5 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I take protection of your privacy very seriously and will not collect individual identifiable data unless you have chosen to provide it via electronic form or email. All information is kept strictly confidential. If you have questions or concerns about my privacy policy or data processing please contact me directly.

Frequently Asked Questions

FAQ

Questions about your order?
Please contact me if you have any problems with your order.

Shipping
All duties and/or taxes incurred are the buyer's responsibility. Once the package is delivered to the carrier, I am not responsible for any lost or damaged shipments. Please purchase shipping insurance for your protection. Contact me for prices.

Care and Washing Instructions
As a general rule all of our items are delicate in nature and are best washed by hand in mild detergent, rinsed well and hung to dry. Some items will have specific care instructions within the item description.